Online Support
Use our Online Support Request Form to report problems and seek support online.
E-mail
E-mail to info@tulix.com
to submit information directly to TULIX's Network
Operations Center Engineers.
Phone
Call us for a more personable experience.
(404)869-0345 ext 207 - TULIX Hosting Customer Support
emergency@tulix.com - NOC Emergency
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Site or Server Emergencies will be addressed within 30 minutes. Examples include:
 Inability to reach TULIX's network
Server errors, or site non-response to browser requests
Inability to access/update site via FTP
Non-Emergencies will be addressed within 24 hours. Examples include:
Request for changes to your site
Issues with Microsoft FrontPage®
ANY other problem not specifically addressed above
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